White Papers
Kenexa High Performance Institute
Over the last several years, many retailers fell prey to the economic downturn, resulting in mass layoffs, widespread job insecurity and an increase in employee theft and shoplifting, otherwise known as shrinkage. A drop in retail employee engagement accompanied the drop in sales. This report uses data from the latest WorkTrends™ survey to explore the current state of employee engagement within the retail sector.
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A Company’s Reputation and Performance Influence Opinions of Senior Management
Research conducted by the Kenexa High Performance Institute (KHPI) evaluated workers’ views of their companies’ reputation and performance. The report is based on the analysis of data drawn from a representative sample of workers thr...
An Overview of Employee Confidence
By Anne E. Herman, Ph.D., Kenexa and Jeffrey M. Saltzman, M.A.
Employee Confidence is an action-focused, performance oriented construct that can be used to forecast and enhance the success of the organization by measuring key components of the workplace environment and individual employees within that environmen...
Assessing Corporate Responsibility: Is it Good For Business?
By Brenda Kowske, Ph.D., Kenexa High Performance Institute, Anne Herman, Ph.D., Kenexa and Susan D’Mello, Kenexa High Performance Institute
Corporate responsibility (CR) has again become a popular phrase in the wake of recent business scandals, the international mortgage and housing crisis, and the global recession. Indeed, running a business exclusively focused on bottom-line profits ha...
Assessing the Ethical Culture
Doug J. Jondle and Robert C. Shoemake, Center for Ethical Business, and Brenda Kowske, Ph.D.
What makes an organization ethical? Can you measure ethics and, if so, what criteria should you use for assessment? In this white paper, we present a solution for conceptualizing and measuring ethics—a tool we believe will enable organizational...
Attitude? What Attitude? The Evidence Behind the Work Attitudes of Millennials
By Brenda Kowske, Ph.D., Kenexa High Performance Institute, and Rena Rasch, Kenexa High Performance Institute
Are the millennials responsible, dedicated and loyal enough to help your business thrive? As they move up through the ranks, will they be prepared to manage and lead as your business grows? If you listen to the media and a long line of authors, exp...
Barriers to Effective Survey Follow-Up: Execution, Importance, Resources
Jack W. Wiley, Ph.D., Kenexa High Performance Institute
Most large companies today conduct regular employee surveys and use them as a key talent management measurement tool (Kraut, 2006, cited by Wiley, 2010). These survey programs typically are aimed at supporting the overall business strategy and, in pa...
Being Green is Still in Fashion: Global Businesses Continue to Practice Eco-Friendly Behavior in Economically Challenging Times
The Kenexa High Performance Institute (KHPI) examined how workers feel about their organization’s green and sustainable business practices. The Kenexa Green Business Study database includes survey results from workers in Canada, France, Germany...
Being Socially Responsible has a Positive Impact on Employees as Well as Their Local Communities and the Environment
Research conducted by the Kenexa Research Institute evaluated workers’ perceptions of their organizations with regard to corporate social responsibility.
Participating in corporate social responsibility (CSR) activities provides more benefits ...
Beyond Engagement: The Definitive Guide to Employee Surveys and Organizational Performance
Jack W. Wiley, Ph.D., Kenexa High Performance Institute
Employee engagement surveys have grown in acceptance in the last 10 years because organizations believe they can leverage employee engagement for higher employee retention, greater customer satisfaction and improved financial performance (Harter, Sch...
Bringing Home the Bacon, Not To Mention the Eggs: Women and Work Stress
Brenda Kowske, Ph.D., Kenexa High Performance Institute
It’s time to update our picture of household economics. In 2000, U.S. Census data estimated that 70.1 percent of women between the ages 25 and 54 were working; that’s only 10 percent fewer than men. Not only do women in the U.S. serve egg...